Welcome to the Shipping and Delivery Policy page of Brand Boost. We are committed to delivering your orders promptly and securely, ensuring a seamless shopping experience from the moment you place your order until it arrives at your doorstep. This comprehensive guide outlines our shipping procedures, delivery timelines, costs, and policies to keep you informed and confident in your purchase process.

Please read this policy carefully. If you have any questions or need further assistance, do not hesitate to contact our customer support team at support@brandeboost.store or call us at +1 256 286 7438.

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1. Order Processing Time

Once you place an order with Brand Boost, our team begins processing it promptly. Typically, order processing time is:

• Standard Processing Time: 1-3 business days from the date of order confirmation.
• During peak seasons or promotional periods, processing times may be slightly extended. We will notify you if there are any delays beyond our standard timeframe.

Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Carriers

We partner with reputable shipping carriers to ensure your package arrives safely and on time. Our standard shipping methods include:

• Standard Shipping: Delivered within 5-7 business days after processing.
• Expedited Shipping: Delivered within 2-4 business days after processing (available at checkout for an additional fee).
• Overnight Shipping: Next-business-day delivery (available for select locations and at additional cost).

Shipping carriers we work with may include USPS, UPS, FedEx, or other reliable couriers depending on your location and the shipping option selected.

3. Shipping Costs

Shipping costs vary depending on several factors, including:

• The destination address
• The weight and dimensions of the package
• The shipping method chosen during checkout

We offer transparent shipping rates during the checkout process. Some promotions or free shipping offers may be available for orders exceeding a specified amount.

Note: International shipping costs may include customs duties, taxes, or other import charges, which are the responsibility of the recipient. These charges are not included in the purchase price and are payable upon delivery.

4. Shipping Destinations

We currently ship to:

• United States: All states and territories
• International Locations: Selected countries (please refer to our shipping options during checkout)

If your country is not listed during checkout, please contact us at support@brandeboost.store to inquire about potential shipping options.

5. Delivery Times and Expectations

While we strive to meet estimated delivery times, actual delivery may vary due to:

• Customs clearance procedures (for international shipments)
• Weather conditions and natural events
• Carrier delays or disruptions
• Incorrect or incomplete shipping information provided during checkout

We recommend providing accurate and complete address details to avoid delays. Once your order has been shipped, you will receive a tracking number via email to monitor its progress.

6. Tracking Your Shipment

After your order is shipped, we will send you an email confirmation containing a tracking number and a link to track your shipment. You can also log into your account on our website to view real-time updates on your order status.

If you experience any issues with tracking your package, or if your delivery is delayed beyond the estimated timeframe, please contact our customer support team for assistance.

7. Delivery Acceptance and Responsibilities

• Signature Requirement: Some shipments may require a signature upon delivery for security purposes. If no one is available to sign, the carrier may leave the package at a secure location or attempt redelivery.
• Incorrect Address: You are responsible for providing accurate shipping information. If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for redelivery.
• Lost or Damaged Shipments: If your shipment is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and provide a suitable solution, which may include reshipment or refund.

8. International Shipping and Customs

For international orders:

• Customs and Import Duties: Shipping outside the United States may incur customs duties, taxes, or import fees, which are the responsibility of the recipient. These charges are outside our control and are payable upon receipt.
• Customs Delays: International shipments may be delayed due to customs processing. We appreciate your patience and recommend tracking your shipment regularly.
• Prohibited Items: Some countries restrict or prohibit certain products. Please ensure that the items you order comply with your local laws and regulations.

9. Shipping Restrictions and Limitations

• We do not ship to P.O. boxes or APO/FPO addresses unless specified.
• Certain remote or hard-to-reach areas may experience longer delivery times.
• During special circumstances like natural disasters or global events, shipping services may experience delays beyond our control.

10. Changes to Shipping and Delivery Policies

We reserve the right to update or modify this Shipping and Delivery Policy at any time to reflect changes in our procedures, carrier partnerships, or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

11. Customer Support and Inquiries

If you have questions about your shipment, delivery status, or need assistance with a delivery issue, please contact our customer support team:

• Email: support@brandeboost.store
• Phone: +1 256 286 7438
• Address: 812 Spring St, Birmingham, AL 35214, USA

Please provide your order number and relevant details to expedite assistance.

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12. Final Remarks

At Brand Boost, we are committed to delivering your orders efficiently and reliably. We appreciate your trust and patience throughout the shipping process. Our goal is to ensure your shopping experience is positive from purchase to delivery. Should any issues arise, we are dedicated to resolving them promptly and effectively.

Thank you for choosing Brand Boost for your needs. We look forward to serving you!