Welcome to the Warranties page of Brand Boost. We are committed to providing our customers with quality products and ensuring your satisfaction with every purchase. This Warranties policy outlines the scope, procedures, and conditions under which we offer warranty coverage on our products. Please read this page carefully to understand your rights and responsibilities regarding warranties.

If you have any questions about our warranty policies or need assistance, please contact our customer support team at support@brandeboost.store or call us at +1 256 286 7438.

1. Overview of Our Warranty Policy

At Brand Boost, we stand behind the quality and craftsmanship of our products. Our warranties are designed to protect consumers against manufacturing defects and ensure that your purchase remains in optimal condition during the warranty period. Our goal is to provide you with peace of mind and confidence in your shopping experience.

Please note, warranties do not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear. Specific warranty terms may vary depending on the product category, and detailed information is provided below.

2. Scope of Warranty Coverage

Our warranties typically cover:

• Manufacturing Defects: Issues arising from faulty materials, workmanship, or manufacturing errors that affect the functionality or appearance of the product.
• Material Defects: Problems related to the quality of materials used that compromise the integrity of the product.

Our warranties do not cover:

• Damage resulting from misuse, abuse, or neglect.
• Damage caused by accidents, spills, or exposure to extreme conditions.
• Normal wear and tear, including fading, scratching, or minor cosmetic imperfections.
• Unauthorized repairs or modifications.
• Shipping damages once the product has been delivered.

3. Warranty Periods

The duration of warranty coverage varies depending on the product category. Specific warranty periods are outlined below:

Please refer to your purchase invoice or product documentation for the exact warranty period applicable to your product.

4. How to Claim a Warranty

To initiate a warranty claim, please follow these steps:

1. Contact Customer Support: Reach out via email at support@brandeboost.store or call +1 256 286 7438 with your order details, product information, and a description of the issue.
2. Provide Evidence: Include relevant photographs or videos demonstrating the defect or problem.
3. Receive Instructions: Our customer support team will review your claim and may request additional information or documentation.
4. Assessment: We will evaluate your claim and determine its validity based on the evidence provided.
5. Resolution: If the claim is approved, we will offer options such as repair, replacement, or refund, depending on the nature of the defect and product availability.

Please note that warranty claims may be subject to inspection and verification, and we reserve the right to refuse claims that do not meet the criteria outlined herein.

5. Repair, Replacement, or Refund

Depending on the warranty assessment, we may:

• Repair the defective product free of charge.
• Replace the product with an identical or similar item, subject to availability.
• Provide a refund if repairs or replacements are not feasible or if the product is discontinued.

All repairs, replacements, or refunds are subject to stock availability and our assessment of the defect. We reserve the right to determine the most appropriate remedy based on the circumstances.

6. Shipping and Handling for Warranty Claims

If a product is eligible for warranty service, the customer is responsible for shipping the defective item back to us. We recommend using a trackable shipping method to confirm delivery. Once we receive the product and verify the defect, we will process the repair, replacement, or refund accordingly.

In cases where the warranty claim is approved, we will cover the shipping costs for returning the repaired or replaced product to you. If the claim is denied, you may be responsible for shipping charges to return the product to your address.

7. Limitations and Exclusions

Our warranties are limited to the terms specified herein and do not extend to:

• Damage caused by improper use or handling.
• Damage resulting from accidents, misuse, or neglect.
• Cosmetic imperfections that do not affect functionality.
• Normal wear and tear.
• Unauthorized repairs or modifications.
• Products purchased from unauthorized third-party sellers or resellers.
• Incidental or consequential damages arising from product defects.

8. International Warranty Considerations

For international customers, warranty coverage and procedures may vary based on local laws and regulations. Certain products may have limited or no warranty outside the United States. If you are purchasing from outside the U.S., please contact our support team for specific guidance related to your region.

9. Rights and Remedies

Your statutory rights are not affected by this warranty policy. Our warranties are in addition to any rights you may have under applicable consumer protection laws. If any part of this warranty policy is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10. Changes to Warranty Policy

Brand Boost reserves the right to modify, update, or amend this warranty policy at any time without prior notice. Changes will be posted on this page with an updated effective date. We encourage customers to review this page periodically to stay informed about current warranty policies.

11. Contact Us

If you need to make a warranty claim, have questions regarding your warranty coverage, or require assistance, please contact our customer support team:

• Email: support@brandeboost.store
• Phone: +1 256 286 7438
• Address: 812 Spring St, Birmingham, AL 35214, USA

Please have your order number, purchase date, and details about the defect ready to facilitate a smooth process.

12. Final Remarks

At Brand Boost, our priority is your satisfaction and confidence in our products. We are dedicated to providing quality items backed by fair and comprehensive warranty policies. We appreciate your trust and look forward to serving you with excellence. Should any issues arise, our warranty services aim to resolve them promptly and effectively.

Thank you for choosing Brand Boost.